Privacy Policy

Effective Date: February 03, 2026

Last Updated: February 03, 2026

      IMPORTANT NOTICE FOR U.S. RESIDENTS:

      This website is operated by a lead generation business. By submitting your information, you request to be matched with
      window replacement providers and you explicitly consent to the collection, use, and sale/transfer of your
      personal information to third-party contractors and lead buyers so they can provide quotes and contact you.
    

California Notice at Collection (Summary):
At or before submission, we collect identifiers (name, email, phone, address/ZIP), project details (e.g., number/type of windows, timeframe), and device/technical data (IP address, browser/user agent, URL/referral parameters) to (i) process your request, (ii) prevent fraud, and (iii) sell/share your information with window contractors/lead buyers for quotes. We retain categories for the periods described in Section 10 (Retention). You may opt out of sale/sharing at any time: Do Not Sell or Share / Opt-Out. See this Privacy Policy for details.

1. Controller / Business Identity

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and submit a request for U.S. window replacement quotes.

Data Controller (operator):
Name: Tarkan Kuzu
Address: Küstrinerweg 1, Köln 50858, Germany
Email: contact@factbinger.com

2. Information We Collect

We collect information that can identify or be linked to you or your household.

A. Information You Provide (Form Data)

Identifiers: first name, last name, email address, phone number.
Location/Property: street address, city, state, ZIP code.
Project Details: project type, number of windows, window style/age/condition, property type, ownership status, authorization (if renter), purchase timeframe.

B. Information Collected Automatically (Technical/Log Data)

Device/Network: IP address, browser/user agent, operating system (as provided by your browser).
Attribution: landing URL, referrer/origin URL, source parameters, referral IDs/sub-IDs (if present).
Security/Fraud: timestamps, basic request metadata, and internal identifiers used to detect abuse.

C. TrustedForm Certification (Consent Documentation)

We use ActiveProspect TrustedForm Certify to document and certify the lead event and your consent to be contacted. TrustedForm captures a record of the webpage/form experience (including page content/DOM and user interactions) and generates a unique certificate URL that may be shared with lead buyers as proof of consent. TrustedForm states its Certify Web SDK does not use cookies and does not perform cross-site tracking.

3. How We Use Information

Lead Processing: evaluate your request and route it to window providers/lead buyers.
Lead Sale/Transfer: sell/transfer your identifiers and project details to third parties so they can contact you with quotes.
Fraud & Security: detect bots, duplicate submissions, and abuse.
Compliance & Recordkeeping: maintain proof of consent (e.g., TrustedForm certificate URL) for legal compliance.
Customer Support: respond to inquiries and opt-out/privacy requests.

4. Disclosures / Third Parties

We may disclose your information to:

Window contractors and installers who provide quotes.
Lead buyers / aggregators / lead exchanges that distribute your request to local contractors.
Service providers (hosting, security, form processing, infrastructure) acting on our instructions.
Legal authorities if required by law or to protect rights/safety.

5. Communications & TCPA Consent

By submitting your request, you authorize the window contractors and lead buyers matched to your request to contact you by telephone and email at the information you provide, including through automated technology and/or prerecorded messages where permitted by law. Consent is not a condition of purchase. You can opt out at any time as described in Section 12.

6. U.S. State Privacy Disclosures (CCPA/CPRA and Similar State Laws)

A. Categories Collected (Last 12 Months)

Identifiers: name, email, phone, address/ZIP, IP address.
Internet/Network Activity: browser/user agent, URLs/referrers, timestamps, basic request metadata.
Geolocation (Approx.): city/state/ZIP (from your input; IP may indicate approximate location).
Commercial/Service Data: window project details and timeframe.
Inferences: eligibility/matching outcomes derived from your request data.

B. Sale / Sharing of Personal Information

We sell and share personal information for the business purpose of connecting you with window replacement providers and enabling them to contact you with quotes. We do not knowingly sell the personal information of consumers under 16 years of age.

C. Your Rights (where applicable)

Right to Know/Access
Right to Delete
Right to Correct
Right to Opt Out of Sale/Sharing
Right to Non-Discrimination

D. How to Exercise Rights / Opt Out

Submit requests via:

Opt-Out Page: https://opt-out.window-services.factbinger.com
Email: contact@factbinger.com

We may need to verify your request by matching details you provide (e.g., email/phone) to our records.

E. Global Privacy Control (GPC)

If your browser sends a Global Privacy Control (GPC) signal, we treat it as a valid request to opt out of sale/sharing for that browser/device where required by law. Note: GPC applies to the browser/device signal; if you want us to apply opt-out to specific email/phone submissions, use the opt-out page or email us.

7. GDPR (EU) Legal Bases & Rights

Because the controller is located in Germany, GDPR may apply to our processing activities. Where GDPR applies, our legal bases include:

Consent (Art. 6(1)(a) GDPR) for processing and transferring data for quote matching and contact.
Pre-contractual steps (Art. 6(1)(b) GDPR) to act on your request to obtain quotes.
Legitimate interests (Art. 6(1)(f) GDPR) for fraud prevention and security.

Where GDPR applies, you may have rights to access, rectification, erasure, restriction, portability, and to withdraw consent (for future processing).

You may also lodge a complaint with a supervisory authority (e.g., in Germany, your state data protection authority).

8. International Transfers (EU to U.S.)

Your information may be transferred to and processed in the United States by contractors/lead buyers and service providers. If GDPR applies and no adequacy decision/safeguards apply for a specific recipient, transfers may rely on your explicit consent. Risk notice: the U.S. may not offer the same level of data protection as the EU, and your rights and remedies may be more limited.

9. Data Security

We use reasonable administrative, technical, and physical safeguards (including HTTPS/SSL in transit). No internet transmission is 100% secure.

10. Retention

We retain personal information only as long as necessary for the purposes described and for compliance and dispute handling. Typical retention periods (may vary by case):

Category	Examples	Typical Retention
Lead Submission Data	Name, contact, address/ZIP, project details	Up to 24 months (or longer if needed for disputes/legal claims)
Consent Proof	TrustedForm certificate URL and related compliance logs	Up to 4 years (or longer where required/defensible for legal claims)
Security/Log Data	IP, user agent, timestamps, basic request metadata	Up to 12 months (security/fraud)

11. Children’s Privacy

This service is intended for adults seeking U.S. window quotes. We do not knowingly collect personal information from children. If you believe a minor submitted information, contact us to remove it.

12. Opt-Out of Contact / Do Not Contact

You can stop receiving communications at any time:

Opt-Out Page: Opt-Out / Do Not Sell or Share
Email: contact@factbinger.com

13. Changes

We may update this Privacy Policy by posting a new version and updating the “Last Updated” date.

14. Contact

Name: Tarkan Kuzu
Address: Küstrinerweg 1, Köln 50858, Germany
Email: contact@factbinger.com